◎Cancellation & Prepayment Policies

• The guest can cancel free of charge until 2 days before arrival. The guest will be charged the total price if they cancel in the 2 days before arrival. If the guest doesn’t show up they will be charged the total price.

 

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◎Cards accepted at our property:
　　 Visa, Euro/Mastercard, American Express 

• B&B Hotel Hyochoan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Notices
  If the pre-screening by Stripe denies the validity of the guest's registration card,　we will ask the guest to present another card within 24 hours. Also after that, we will change the reservation (cancellation) if the guest does not present another card.
   

◎What is an online credit card payment?

• Online credit card payment is a system in which accommodation fees are paid with the credit card registered at the time of reservation.

• We use the reservation system (PMS / Channel Manager) provided by 'Beds24'.
  This reservation system is linked to the payment agency service provided by 'Stripe'.

• All information of your credit card payments is stored and managed only by Stripe. (PCI DSS)

• Please see here for our Privacy Policy.
  
    Enactment: May 30th. 2019 
    B&B Hotel HYOCHOAN